Customer Story · Plastics & Material Handling · Southern Indiana

Static Cling Was Slowing Every Tote Fill. Not Anymore.

A plastics processor in Southern Indiana was fighting static cling on every tote of pellets, forcing operators to manually shake containers to keep production moving. SSC’s Evansville team engineered a custom vibratory scale that automates the settling process, and the operator has since expanded to a full fleet across multiple lines.

Manual Shaking

Eliminated

Overflow Risk

Eliminated

Fill Speed

Improved

Roll Out

 Full Fleet

The Problem

A plastics processor in Southern Indiana was struggling to fill large totes with plastic pellets. Static caused the pellets to clump and stack unevenly inside the container, so totes appeared full or began to overflow well before they reached the correct weight. Operators had to manually shake or shift each tote to settle the material, a slow and physically demanding step that also put strain on the scale hardware. Standard load cells are not built to handle that kind of repeated movement.

The Fix

SSC’s Evansville team designed a custom vibratory scale built specifically for this application. The system fills the tote to a preset weight, pauses the feed, and runs a controlled shaking cycle to help the pellets settle. Once the material levels out, the feeder restarts and continues to the next programmed set point, repeating until the tote reaches its final target weight. Because the scale was engineered to handle vibration, it avoids the damage a standard weigh system would take from the same cycle.

This wasn’t a new account. SSC’s Evansville team has served this location for more than a decade.

The Result

After testing a few units, the customer saw a real improvement in fill consistency, fill speed, and operator ergonomics. Totes filled more evenly, operators no longer had to manually shake containers, and the overflow risk was gone. The results were strong enough that the customer purchased a full fleet of units to support multiple production lines.

Results at a Glance

Full Fleet
Ordered After the
Pilot Units Proved Out
Consistent Fills
Across Every
Programmed Set Point
Eliminated
Manual Shaking &
Overflow Risk

Project Details

Application Plastic Pellet Tote Filling
Location Southern Indiana
SSC Office Evansville
Customer Since 10+ Years
Industry Plastics & Material Handling

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Why It Matters

A Company Built to Last.
Not to Flip.

This customer’s relationship with the Evansville team goes back more than a decade. When the static problem kept showing up on every fill, SSC didn’t hand over a standard scale and call it solved. The team engineered a system built for this specific application, one that holds up under the exact conditions that would damage off-the-shelf equipment. That’s what a decade-long relationship with an employee-owned company looks like: technicians who build for the account’s future, not just the next service ticket.

System Scale has been employee-owned since 1995. In business since 1979. We’re not a roll-up. We’re not for sale.

Dealing With a Similar Problem?

Tell us what’s recurring and we’ll put the right team on it. SSC has 26 locations across 10 states. Odds are someone near you has seen this exact issue before.