Customer Story · Asphalt & Paving · Tulsa, OK

This Truck Scale Used to Need Welding Every Year. Three Years Later, It Hasn’t Cracked Once.

A multi-site asphalt producer near Tulsa was fighting recurring deck cracks and slow junction-box troubleshooting on an aging truck scale. SSC’s Tulsa team replaced it with a Mettler Toledo orthotropic-deck scale and PDX Digital PowerCells. Three years in, the deck hasn’t cracked once, and the customer has since replaced four more scales the same way.

Deck Integrity
Recurring Cracks → Zero
Scales Replaced Since
4
Fix Holding Since
3+ Years
Response
4-Hour On-Site

The Problem

A multi-site asphalt producer near Tulsa was running a truck scale that had been installed years earlier by another provider. After eleven years in service, the deck started developing recurring cracks that needed repeated welding and patching. The original I-beam design couldn’t keep up with the heavy truck traffic and daily volume the operation put through it. The repairs kept creating downtime and raising doubts about how much longer the scale could hold up.

The old scale also ran on an analog system with traditional junction boxes. Every adjustment meant a technician moving back and forth between the indicator and the junction box, which added time to routine service and slowed down troubleshooting on a scale that was already causing enough headaches.

The Fix

SSC’s Tulsa team recommended a Mettler Toledo truck scale built with an orthotropic rib deck and PDX Digital PowerCells. The rib deck spreads load forces across the entire surface the way a modern bridge distributes repeated traffic cycles, instead of concentrating stress the way the old I-beam design did. The PDX PowerCells eliminate junction boxes entirely, so every adjustment and calibration now happens at the terminal, with onboard diagnostics that flag issues before they become a service call.

This customer runs scales across multiple locations, which is where SSC’s multi-site calibration program comes in: one PM cadence, one point of contact, and every site on the same accreditation and service schedule instead of juggling regional vendors.

The Result

Three years in, the new deck hasn’t shown a single sign of stress or cracking under daily use. Standard calibration, twice a year, is the only maintenance this scale has needed. The results were strong enough that the customer has since replaced four more scales with the same orthotropic deck and PDX configuration.

Results at a Glance

0
Deck Cracks or Failures
in 3+ Years
4
Additional Scales Replaced
with the Same Design
3+ Years
Fix Holding, Standard
Calibration Only

Project Details

Application Truck Scale Replacement, Orthotropic Deck & PDX PowerCells
Location Tulsa, OK area
SSC Office Tulsa
Customer Since Existing Account, PM Contract
Industry Asphalt & Paving

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Why It Matters

A Company Built to Last.
Not to Flip.

SSC’s Tulsa team could have kept welding the same deck every time it cracked. Instead they looked at why it kept failing and recommended the fix that actually solves it, even though it meant a bigger conversation than another patch job. That’s the difference between a technician filling a work order and one who thinks like an owner.

System Scale has been employee-owned since 1995. In business since 1979. We’re not a roll-up. We’re not for sale. The team that recommended this fix has the same stake in it holding up that you do.

Dealing With a Similar Problem?

Tell us what’s recurring and we’ll put the right team on it. SSC has 26 locations across 10 states. Odds are someone near you has seen this exact issue before.